Experience Booking Policy

1. Ticketing
 

All public experiences (including The Mindful Cup Experience) require advance ticket purchase. Seating is limited and assigned on a first-come, first-served basis. A booking is confirmed only upon receipt of full payment and a email confirmation from Tea4Peace.
 

2. Arrival & Late Arrival
 

Guests should arrive at the time specified in their confirmation. Late arrivals may result in a shortened experience or forfeiture of seating without refund if the experience has already begun, at Tea4Peace's discretion, to avoid disrupting other guests.
 

3. Cancellations, Credits & Transfers
 

See Terms & Conditions, Sections 5–6, for the full cancellation credit schedule and Tea4Peace-initiated cancellation policy. Transfers of a ticket to a different date are permitted, subject to availability, when requested at least 7 days in advance.
 

4. Waitlists
 

When an experience is sold out, guests may join a waitlist. Waitlisted guests will be notified if a seat becomes available and given a reasonable window to confirm and complete payment before the seat is offered to the next person on the list.
 

5. Group & Corporate Bookings
 

Group bookings of 8 or more guests and all corporate wellness bookings require direct coordination with our team and may be subject to a separate written agreement, minimum spend, and deposit.
 

6. Conduct
 

Tea4Peace reserves the right to remove any guest from an experience, without refund, for conduct that is unsafe, disruptive, intoxicated, or abusive toward staff or other guests.